Motor Claims Advisor

Recruiter
i2i recruitment
Location
Mitcheldean
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Motor Claims Advisor

£16,080

Mitcheldean

Monday to Friday

We are looking for confident communicators to join the business in a Motor Claims role. This position will be based around taking incoming calls from customers and assisting them in whichever means appropriate.

There is training available however candidates with previous Motor Experience/ Interest in Motor will be favoured.

Principal Duties & Accountabilities

  • Answer and deal with incoming calls efficiently and professionally.
  • Speak to both garages and customers, negotiating parts and labour costs.
  • Resolve customer issues as efficiently as possible, ensuring total customer satisfaction.
  • Develop knowledge of our clients and policy terms and conditions.
  • Handle written communication to and from customers.
  • Assist in the general administration workflow.
  • Maintain PC literacy – you need a basic knowledge of Microsoft Word and Excel.
  • Show ability to work independently and as part of a team.

Communication Skills

  • Maintain effective written and verbal communication skills with clients, customers and colleagues.

Qualifications

  • 6 months experience in the Customer Service Centre.
  • Experience within the Motor industry

Personal Skills

  • Reliable
  • Enthusiastic
  • Flexible
  • Communicative
  • Confident

If this role is of interest to you then please get in contact with Georgie at i2i Recruitment today for immediate consideration!

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. We are a corporate member of the REC and are dedicated to provide a professional quality of service to clients and candidates alike.


This job was originally posted as www.totaljobs.com/job/78309825