Parts & Warranty Administrator (Engineering, Construction, Machinery)

GBR recruitment ltd
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
GBR Recruitment are working in partnership with a construction machinery business (Aerial Platforms, MEWP's, AWP's, Working at Height) recruiting for an experienced Parts & Warranty Administrator from the same or similar industry sector.
This is a great opportunity to join a growing business that is going from strength to strength in the Mobile Elevated Working Platform sector.
The company offers a real vibrant fun working atmosphere as well as career progression / L&D opportunities
Parts & Warranty Administrator Overview:
Hours: Monday to Friday 8 am to 5 pm
For the role of Parts and Warranty Administrator you will be responsible for ensuring that you operate in a pivotal role within the Operations division, administering, processing and authorising warranty claims based on the manufacturer’s criteria. You will be responsible for processing exceptional or contentious claims, working closely with the bodyshop and workshop departments and providing internal personnel with information on all warranty matters, claiming within the agreed timescales as per our contract agreement. You will be ordering workshop parts on a daily basis, as well as raising purchase orders for all parts as required. You will be fully responsible for all parts and stock at all times and good housekeeping is vital for this role

Key Responsibilities in this role will include:

  • Maintaining a good working relationships between all internal departments & external suppliers & customers
  • Scheduling parts & warranty claims / procedures
  • Following up on any parts & warranty issues
  • Maintaining an up to date status on all requested spare parts and returns within the agreed timescales
  • Acknowledging all guidelines & policies
  • Answering warranty & part related queries
  • Managing and taking accountability for all spare parts and stock
  • Ordering all parts in a timely manner for workshop engineering staff to complete repairs, modifications etc..
Key skills and experience in this role will include:

  • Good understanding of warranty and parts processes
  • Experienced within a parts position within; Aerial Platform, Mobile Elevated Work Platform, Forklift, MHE, Construction / Plant Machinery, Specialist Machinery or similar industry sectors
  • Good administration and organizational skills
  • Full computer literacy, including word and excel
Interviews to take place early January

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