Marketing Support Executive

Lux Recruitment Ltd
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Marketing Support Executive (Marketing Agency)OxfordUp to 23k
This is a Partner outreach role, responsible for managing their client’s partner program enablement and demand generation activities with a defined list of our client’s partners over the telephone. This role requires a superior level of communication and negotiation skills as you will be responsible for a number of country client stakeholder relationships across their client’s lines of business. It is crucial that this person is able to work effectively and efficiently with little supervision in a team of account managers but understands when and how to escalate and share information with the wider team.
As Marketing Support Executive, your Main Duties will be: ? Day to day partner relationships ensuring the partners are informed, enabled and driving actions to support and grow our client’s revenues. ? Work with partner and local sales/marketing teams to understand solution focus and then take ownership of sourcing suitable materials within the vendor systems. ? Capture all engagements within Salesforce ? Support MDF requests and claims including 3rd party agency management where appropriate and monitor ROI ? Monitor Leads and be accountable for supporting the end to end lead management process. ? Undertake partner briefings/trainings ? Be responsive and act as first point of contact for specific client deliverables, ? Create and adapt data from a variety of data points to produce client ready reporting and analytics ? Production and definition of internal processes in conjunction with client Program Manager / Director to ensure project objectives are maintained and clearly defined with internal teams, third party agencies and clients alike ? Identification and resolution of client issues with escalation to Program Manager/Director where necessary ? Be able to articulate resolution to client issues. In some cases, be responsible to communicate resolution directly to the client
As Marketing Support Executive, you will ideally have a background in marketing and have strong communications skills.
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