PPI Adviser

Recruiter
Sales Bible
Location
Manchester
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Dealing with miss-sold Payment Protection Insurance (PPI) claims that were sold on mortgages, loans and credit cards.
Telesales Advisors:

Our client, a highly successful company, is looking for highly motivated Telesales Advisor to join their ever expanding PPI team. If you are looking for a role in which you can utilise your exceptional sales techniques, then this could be the role for you.

The role requires a friendly, professional, hardworking individual with excellent communication skills, great time management, a sales mentality and the ability to think effectively and efficiently to make independent decisions on each case

Key responsibilities include:

·Calling new customers using warm leads

·Managing the initial call with potential new clients

·Adhering to scripts, taking full details and ensuring a potential client’s case meet the specific acceptance criteria

·Proficient processing of cases through the case management system

·Management of outstanding cases to be retained

·Reporting of KPI’s

·Managing the CRM system effectively, ensuring all relevant customer information is entered onto the system

·Ensuring sales targets are achieved, along with other activity-based targets

Key Skills and Experience required include:

·Successful track record within telesales

·Enthusiasm and keen to learn

·Excellent communication and rapport building skills

·Ability to negotiate and close new sales

·Self-motivated and a hunger for success

·Good IT skills including the use of CRM databases

·Accurate and timely data entry skills

Working hours are Monday – Friday 10:30am to 6:15pm

£100 Bonus per month for 100% attendance. INCENTIVES!!!

This job was originally posted as www.totaljobs.com/job/78451832