NX CAD/CAM Technical Support Engineer

DCV Technologies Limited
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

NX CAD/CAM Technical Support Engineer

One of the leading industry names for CAD/CAM and CNC machining since 1987, providing turnkey software solutions with an emphasis on manufacturing for international businesses in the aerospace, power generation, marine, motorsport, and medical sectors is looking for an experienced and professional NX CAD / CAM Technical Support Engineer.

A significant part of the business activities involves their partnership with Siemens Industry

Software and as the UK's only Smart Expert for Siemens NX CAM, they provide software sales, post processors, technical support and product training to a growing network of customers.

Due to the company’s success, they are now looking to grow the company and strengthen the team within the technical department. Innovation remains at the core of everything they do today, so we’re looking for an innovative and dynamic individual from a manufacturing background, who seeks a new challenging role.

Primary Duties:

·Use expert product knowledge in Siemens NX CAD & CAM to provide technical support via telephone and email to customers in a wide range of manufacturing applications

·Deliver both “off the shelf” and “tailored” customer training programmes

·Deliver high quality product demonstrations and presentations

·Produce and maintain training manuals, course materials etc.

·Keep up to date with product and industry developments by attending relevant courses seminars etc, provided by Siemens and others

·Role is based primarily at our Haddenham facility but regular on-site work at customer premises in the UK will be required


·Represent the company by maintaining a courteous and professional relationship with customers, suppliers and colleagues

·Ensure that all activities are performed safely within employment / health and safety legislation and in the manner prescribed by our ISO 9001 quality standard

Character Traits:

·Strong work ethic, able to work as a team player but also on own initiative

·Methodical approach and good attention to detail, calm under pressure

·Flexible approach to working hours, must be willing to travel

Skills, Qualifications & Experience:

·Engineering qualification (at least HNC level)

·Good all round manufacturing experience in engineering industry sector

·Highly proficient in the Siemens NX CAD/CAM product suite

·Experience in 3D modelling and drafting

·Strong knowledge of CNC programming including multi axis machining techniques, both milling and turning

·Experience of CNC controllers including Heidenhain, Siemens, Fanuc, Mazatrol

·Highly computer literate

·An interest in Post Processor writing would be beneficial

·Knowledge of CMM programming would be an advantage

·Excellent verbal communication and presentation skills

·Candidates must be eligible to reside and work in the UK on a permanent basis

·Full, clean UK driving licence

This job was originally posted as www.totaljobs.com/job/78313135