Technical Support Engineer

Recycling Lives People Limited
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Technical Support Engineer

The Company:

My client is an award-winning, international value-added distributor with a specific focus on delivering market growth for its vendor and reseller partners. The company offers a portfolio that covers security, performance, access, networking, mobile device management, high performance wireless, storage, cloud security and hosted solutions. They require a Technical Support Engineer to join their support team.

They’re committed to regular training and development to maintain their excellence across their product portfolio.

The successful candidate will provide product support to their Reseller and End User customer base via remote tools, telephone, and email.

Initial vendor product set will include Checkpoint and WatchGuard.

Essential skills;

·Good communication skills

·CCSA R75+ Qualification

·Extensive Checkpoint Support Exposure

·Network Support – TCP/IP, Routing, Switching, Firewalls etc.

Beneficial Skills;

·CCSE R75+ Qualification

·Proven Support relating to security solutions

·Kaspersky or other AV vendor support

·Checkpoint, WatchGuard or other firewall vendor support




·Other Vendor certifications

Why join us?

·Continued success for 41 yrs. They recently achieved another record breaker and they have over 30% growth already achieved and the $100m sales barrier passed.

·They believe their team and their people are the heart to their success.

·What their all about is making and growing markets for their supplier and channel partners.

·They build their business on great values and goals, their committed to excellence, both in the products and the services they provide.

·They focus on being, and maintaining their position as, the industry leader.

·The emphasis has always been on the value add in VAD.

·They pride themselves on their market-making value added services to help their VARs and Suppliers stand out and gain a competitive advantage.

·They provide the best in class industry leading solutions from the market leading vendors.

·They are a multi-award winning company.

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