Fraud Claims Handler

Ideal Personnel & Recruitment Solutions Ltd
Milton Keynes
10 Jan 2018
08 Feb 2018
Contract Type
Full Time
Our respected and well established client as a vacancy for a Claims Handler to conduct the investigation of third party motor claims which show a level of fraud indicators.

The claims investigator role involves considering and organising the investigation of files referred to the unit due to fraud concerns, working with external legal and investigative partners.


Delivering a positive customer experience by communicating with our stakeholders in a helpful, proactive and professional manner

Considering and investigating, where appropriate, files referred to the section with a view to detecting fraudulent/potentially fraudulent claims made

Identifying those claims, which are genuine at the earliest stage where possible and return to the appropriate section for, continued handling


·Full sign off on Untraced Rejections and Formal Awards

·Thorough knowledge of motor insurance and claims principles gained through operating as a claims handler with personal injury and property damage experience

·A good working knowledge of Civil Procedure Rules (CPR)

·Possess good communication skills, verbal and written.Able to work effectively with all levels of the organisation

·An interest in anti-fraud work demonstrated by a general understanding of fraud issues, trends and publicised market initiatives

·Ideally experience of anti-fraud data systems and databases and being able to interpret the output

·High degree of competence in the use of on-line search facilities (e.g. Experian, Equifax etc.)

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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