Pensions Administrator

10 Jan 2018
08 Feb 2018
Contract Type
Full Time
Role Summary

The Pensions Administrator will be responsible for ensuring all activities are delivered accurately and in line with client quality, risk, regulatory and service expectation. The team will be responsible for a wide variety of pension administration.

Department Information

This is a key role within Pension Solutions Operations and provides a fantastic opportunity for a candidate with a good background in operational management.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Delivering all activities to the required level of performance and in-line with contractual service levels, quality assurance and budget.
  • Managing and increasing the effectiveness and efficiency of the team adopting a culture of continuous improvement and operational excellence.
  • Monitoring feedback, identifying any service issues ensuring appropriate resolution and preventative measures are put in place going forward.
  • Proactively sharing knowledge with colleagues to ensure best practice is promoted across the team and innovation is shared.
  • Ensuring required management information is produced, validated, issued on time and shared with the wider business as appropriate.
  • Acting consistently with our Company’s values and maintaining the organisations reputation for high standards of business conduct.
  • Fostering a positive working environment and have a robust succession plan.
  • Building key internal and external relationships to maximise Equiniti’s service offering.
Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience skills and behaviours:

  • Pensions and Operational Management
  • Excellent management and supervisory skills
  • Be able to manage multi work-streams concurrently, as well as set priorities and meet deadlines.
  • Be committed to professional ethical standards and be a confident decision maker
  • Strong interpersonal and relationship building
  • Self-motivation
  • Planning and organisation
  • Presentation skills
  • Excellent communication (both written and oral)
  • Recruitment and Performance Management
  • Deliver to the legal and commercial requirements of the client contracts
  • Negotiation and influencing
  • Organisational awareness
  • Broad product & services, regulatory and market knowledge

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