Field Service Engineer

Mase Consulting
10 Jan 2018
08 Feb 2018
Contract Type
Full Time
Field Service Engineer (CC630-TJ)

Location: Based in West Midlands – Birmingham, Worcester, Dudley or surrounding

£30K - £34K Basic + Car + Bonus + Pension + 20 Days Holiday + Public Holidays + Benefits (Salary dependent on experience)


My client is a global manufacturer of advanced measurement equipment and has a range of solutions to meet the high demands of all major industries.They offer industry leading training and significant opportunities for career advancement.

POSITION This position will require the successful candidate to travel throughout the West Midlands territory and maintain my client’s reputation for excellent service.

Other duties will include:-

  • Conducting client visits to complete scheduled servicing and equipment calibration.
  • Creating calibration certificates.
  • Promptly responding to any equipment breakdowns and faults.
  • Ensuring customer satisfaction is achieved by working efficiently to deliver a fast and effective resolution to any issues.
  • Attending in house training in order to develop a high level of technical expertise across my client’s product range.
  • Providing equipment expertise, advice, training and assistance to customers.
  • Submitting accurate and timely service reports.
  • Building long term customer relationships.

The ideal candidate will have gained a minimum of 2 years’ experience in a Service Engineering role and will be willing to undergo relevant product training on my client’s equipment and systems.

A knowledge of mechanical, electrical and software based equipment and systems is essential, as is an excellent work ethic and the ability to operate autonomously.

Candidates with existing experience working on measurement equipment or instrumentation would have a significant advantage.

Other key skills include:

  • An enthusiastic and confident communicator.
  • Full UK driving Licence
  • Willingness to travel and spend nights away from home, this could include occasional international travel when needed.
  • Well organised, self-motivated and approachable personality.

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