Systems Administrator, Windows, AD, 2nd Line Support, Exchange, Cisco

Haybrook IT Resourcing Ltd
10 Jan 2018
15 Feb 2018
Contract Type
Full Time
Systems Administrator, Windows, AD, 2nd Line Support, Exchange, Cisco

A new opportunity has come available for a Systems Administrator with our Oxfordshire based client based in the Cotswolds. This new Systems Administrator role will see the successful candidate joining a friendly team of IT Engineers in a convivial and rewarding working environment. The Systems Administrator will play a vital role in linking support operations of the 1st line helpdesk team, the application development team and also the 3rd line engineers.

This new Systems Administrator vacancy has come about due to the continued success of the business and the need to provide an exception technical environment in order for the company to function and flourish. The Systems Administrator / 2nd Line Support Analyst position is ideal for anyone with a good background in Windows based IT support whether it be desktop or helpdesk based.

As well as joining a winning team in a great working environment, the Systems Administrator will also benefit from a generous 25 days’ holiday (excluding bank hols.), private medical care, a good pension, discounted gym membership and many other great perks!

The Systems Administrator will ideally have experience with the following technologies:

1st and 2nd line helpdesk/user support experienceKnowledge of Microsoft based operating systems with experience of Thin and Fat ClientsExperience using, and troubleshooting, Microsoft Office with emphasis on Word, Excel and OutlookKnowledge of Cisco Routing, Switching and Telephony systems.Knowledge of the Windows Server environment including Active Directory and Exchange.Ability to work in a dynamic environment, prioritising and multi-tasking effectively.

As the Systems Administrator, you will be responsible for:

Helpdesk support as well as providing 2nd line technical support to internal customers, assisting them with hardware and application problems by phone, email, and face to face.To ensure that support calls are logged on the helpdesk system and resolved within SLA.To provide assistance and support to the 1st line IT Support Analyst. When appropriate guide,To process all IT procedures relating to staff joining, leaving, or moving within the Association eg password, creation of email account, security access.To support the IT Support Analyst in setting up and installing desktops, laptops, tablets, mobile devices, printers, and other hardware as required for new employees or equipment upgrades.To make sure that the backups made are sufficient for disaster recovery and where possible, ensure that any third parties are checking the integrity of the backups.To ensure that the Applications team have the infrastructure in place that they require for their development work. To take responsibility for managing all desktop and server updates To manage disaster recovery tests with third party suppliers in line with the Business Continuity Plan, ensuring that all issues are resolved in a timely manner.To be proactive at researching and advising the business of new technologies

There is plenty of room to grow within the role and the company not to mention the opportunity for Systems Administrator gain valuable exposure supporting products such as Windows Server, Microsoft Office and Exchange, Cisco networks and much more!

This new position is based in Witney and is commutable from places such as Oxford, Faringdon, Swindon, Didcot, Abingdon, Newbury, Oxford, Kidlington, Bicester, Banbury, Long Hanborough and many more besides.

So if you think you have what it takes then apply today for immediate consideration!

Systems Administrator, Windows, AD, 2nd Line Support, Exchange, Cisco

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

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