IT Support Assistant

The Work Shop Resourcing Ltd
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
IT Support - Ringwood - £16,000 to £20,000 The Work Shop are pleased to be working alongside our client based in Ringwood who are looking for an IT Support Assistant to join their growing team. This is a brand new role created to the company. You will be responsible for providing software and hardware technical support to members of staff within the company. Your duties will include but are not limited to; - • Front line support and point of contact for all staff and offices • Installation and deployment of software • Support members of staff with day to day IT related issues • Create and maintain technical documentation and user guides • Installation of hardware to include printers, PC's, Macs, telephones etc. • Utilise issue tracking software to track hardware, software and other related issues • Use 'Wordpress' to build a new corporate website The Ideal IT Support Assistant Profile • You will have an IT/Computer qualification or Microsoft Certification • Must be customer service orientated with excellent communication skills and a very good telephone manner. • Ability to work on your own initiative • Capable of multi-tasking and dealing with multiple problems simultaneously This is an excellent opportunity to work within a really great company as IT Support Assistant offering a salary of £16,000 to £20,000 depending on experience. If you are interested in this position, please click apply. Hours are 8:30am - 5:00pm Monday to Friday