Technical Support Manager

Recruiter
Venn Group
Location
Surrey
Posted
10 Jan 2018
Closes
08 Feb 2018
Contract Type
Permanent
Hours
Full Time

Permanent Technical Support Manager
Agency Reference: 6649010

Our client, a major technology provider who has recently experienced huge expansion in their product offerings and client base, is seeking a permanent Technical Support Manager to start as soon as possible in their offices in Egham. This role is to assist the increased work load for the software support team.

Salary: Based on experience

Your duties will include:

  • Support and assist a number of large clients, presenting as the face of the company
  • On-site visits to clients
  • Taking and prioritising support calls
  • Ensure support issues are managed to client satisfaction
  • Work with developer and MIS teams to resolve issues
  • Liaise with clients and internal teams on a daily basis

The successful candidate should have:

  • 3+ years experience with ASP.NET, Transact-SQL and C#
  • Customer service or relevant and extensive client facing experience
  • Represent company in a positive manner at all times
  • Flexible approach to work and workload
  • Customer Focused (Both external and internal customers)
  • Team player and able to work on their own
  • Good communication skills (including written) and attention to detail

If you are interested in this position or would like to find out more about similar roles please contact Philip James on 0118 207 1212 and email your updated CV to

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates


This job was originally posted as www.cwjobs.co.uk/job/79142819