Assistant Manager

Kelly Services
West Midlands
08 Feb 2017
08 Mar 2017
Contract Type
Full Time
Role: Assistant Manager
Location: Birmingham
Salary: Circa £23,000 plus bonus
Type: Permanent

Our client are seeking a hardworking and and friendly individual to join their small and established team as a Duty Manager to assist the Store Manager.

Main responsibilities:

*    Assist the Store Manager with the development and growth of every aspect of the store; taking full responsibility during the manager's absence
*    Ensuring all revenue and growth targets are achieved; taking full responsibility during the manager's absence
*    Assisting effective control of all costs and taking full responsibility during the manager's absence
*    Creating and implementing effective marketing plans, monitoring and reviewing results at regular intervals
*    Maintain high level of customer service by sustaining a service culture where the customer is the priority and monitoring customer satisfaction levels;
*    Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times
*    Assist in training and developing staff within the store to ensure standards are maintained to the highest level at all times
*    Maintain a safe and healthy environment for both staff and customers.
*    Ensuring employees are offering exceptional customer service 
*    Making sure customers are happy with the service and products 


*    Previous experience in a team leader/ management role
*    Experience in a sales, customer service or retail environment
*    The ability to lead, multi-task and make sound decisions in fast-paced environment

If interested, please APPLY or call Bridget Munyarari on .