IT Support Administrator - 1st and 2nd Line

Bell Cornwall
08 Feb 2017
08 Mar 2017
Contract Type
Full Time

IT Support Administrator - 1st and 2nd Line

£18,000 - £21,000

Full Time - Permanent


Reference: BT/BCR/4829

Bell Cornwall Recruitment have an exciting opportunity available within an IT Support role. We are currently recruiting for a Professional Services company based in Birmingham City Centre within the IT support department. So, if you are looking to progress your career within IT support for a national company, then this may be the opportunity for you!

Key responsibilities will include:

  • Offering 1st and 2nd line support and escalating queries where necessary.
  • Providing support to technical teams for resolution.
  • Providing on-site support to other offices when required.
  • Confidently handling technical calls relating to hardware and software issues.
  • Dealing effectively and efficiently with incidents, providing excellent service.

The ideal candidate will have advanced knowledge of the full Microsoft Office suite, in addition to relevant IT qualifications. Alongside this, the candidate will also have at least 3 years' experience dealing with technical enquiries in a customer service environment and be comfortable in offering technical 1st and 2nd line IT solutions.

If the above sounds like the opportunity for you, then Bell Cornwall Recruitment would love to hear from you!

Interested? Please click the 'APPLY' button now!

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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