Casualty Claims Audit Manager

IPS Group
08 Feb 2017
08 Mar 2017
Contract Type
Full Time
A leading claims business has a unique opportunity to join them in their Birmingham office as a Casualty Claims Audit Manager.

You will perform technical auditing of Casualty cases across the UK, to monitor and audit technical quality as well as managing targeted reviews of cases by identified criteria.

Key duties will include:

* Conducting rolling technical audits of cases by client and/ or location
* Managing reviews and peer reviews conducted by case handlers
* Ensuring all feedback is provided to branches and case handlers
* Continual monitoring and tracking of performance
* Producing and issuing weekly reports on outputs of audits
* Attending technical/ quality meetings as required
* Agreeing recommendations with relevant case handlers and leaders on improvement activities
* Preparing reports to highlight issues and problems and distributing the reporting to the relevant stakeholders
* Managing a variety of stakeholders and their expectations through regular communications

To be considered you must have extensive casualty claims experience with exposure to claims audits and large loss claims.