Pre Sales Consultant - Cisco

10 Jan 2018
15 Feb 2018
Contract Type
Full Time

Pre Sales Consultant

North West

Salary - Competitve

Purpose: The Pre Sales Consultants primary role is to work with Sales in accounts to help qualify and understand the Customer's IT architecture and strategy, ensure that they understand Capita's broad value proposition, and to identify and drive from a technical perspective opportunities within accounts across the entire Capita portfolio. The Pre Sales Consultant will engage other resources as appropriate to develop specific opportunities which they uncover and deliver quality High Level Designs to the customer. The Pre Sales Consultant will work closely with Sales to deliver an excellent overall customer experience when working with Capita.

Key Result Areas

Pre Sales Design

  • To work with and support Sales in accounts, to design, influence and shape the Customer's IT architecture and strategy to deliver HLDs that meet their business outcomes.

  • To assist in the development of an account strategy and contact plan for accounts aimed at raising the awareness of Capita value proposition and developing opportunities across a broad range of Solution areas.

  • To assist the Account Manager and/or Bid Manager with the technical qualification of a new business opportunity or prospect, or with a complex requirement within an existing Customer account, to ensure that it aligns with Capita target markets, portfolio, delivery and lifecycle services capability.

  • To build a comprehensive understanding of the challenges and opportunities facing Customers in accounts and to help customers with road mapping their requirements and future needs

    Customer Engagement

  • To engage with the Customer at a senior IT/IT Director level to position Capita propositions, and to help the Customer to develop a broad, integrated Communications Strategy and architecture.

  • To identify specific opportunities within the Account, engaging Solutions Consultants and other pre-Sales resources with required skills as appropriate to develop propositions which meet these requirements

  • To act as pre-Sales Technical lead in selected nominated accounts to build relationships with customers technical teams in order to add best value to both the Customer and Capita

  • To gain the position of Trusted Advisor with the Customer

    Development of the Pre-Sales Function

  • To work with the Pre-Sales and broader "Go to Market" team to help develop the propositions and operation of these functions

  • To provide input where required to the training and development plans for the Department

  • To provide thought-leadership to the wider pre-Sales team in general

    Key Performance Indicators

  • Ability to articulate Capita Go to market propositions, including appropriate proof statements and Customer references

  • Effective development of nominated accounts, to extend the breadth of Capita solutions within the account and visibly influence the IT architecture and strategy

  • Understand and help drive account strategies and contact plans in conjunction with Sales and Sales Management

  • Contribution to improvement in quality of pre-Sales deliverables within vertical market or technology area, and Department as a whole.

  • Contribution to improvement in process and practice

  • Timely response with quality content to Customer requests for strategies, bids and ITT's, in accordance with agreed deadlines

  • Maintaining skills by way of attending seminars, courses and self-study, relevant to current business strategy

  • Contribution to incremental revenues and account retention

    Knowledge, Skills & Experience

  • Extensive experience of designing service led Cisco solutions across Cisco Architectures

  • A strong technical background across a broad range of networking and security products aligned with the strategic needs of the business

  • Advanced understanding of service and sales principles and practice

  • Ideally having knowledge of ITIL

  • Ideally holding industry recognised networking accreditations, for example:

    • Cisco CCDP/CCDE

      Extensive experience in a Pre Sales capacity

  • Current UK driving licence.

  • Strong skills in:

    • Customer Care

    • Time Management

    • Presentation skills

    • Communications (oral & written)

    • Use of relevant IT and software

    • Use of relevant tools and equipment

      What's in it for you?

      At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also provide you with: An attractive sales commission scheme, company car or car allowance, minimum 23 day's holiday, company pension scheme and access to voluntary benefit options (to be selected annually) including; child care vouchers, share save scheme, life assurance, additional holiday purchase and many more designed to suit your own personal lifestyle. All of this, in a professional success driven environment.

      Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.