1st Line Support
JOB: 1st Line Support
COMMUTABLE FROM: Felixstowe, Bury St Edmunds, Diss, Stowmarket, Thetford, Ipswich, Colchester
JOB TERM: Permanent
SALARY: £16 - 20k
My client are looking for a requirement a 1st Line Support candidate, who will be working as a part of a dynamic team to provide exceptional First Line and Second Line Support to internal and external users. Acting as a Single Point of Contact taking incoming phone calls and managing portal tickets.
Being a marketing leading and pioneering innovative company within their field, they offer a wide range of new technologies to customers who range from small enterprises to corporate blue chip companies.
• Experience with Windows operating systems
• Providing 1st Line Support
• Knowledge of troubleshooting, diagnosing faults and resolving issues on hardware and software
• Basic understanding of SQL
• Knowledge of VoIP or Telecoms
Applicants must be eligible to live and work in the UK.
This is a great opportunity to join a growing and dynamic company using the latest support technologies. It is an urgent requirement, due to increased demand, so interested candidates must apply now for immediate review.