Service Desk Analyst - Bournemouth - £26k - £29k

Recruiter
Spectrum IT Recruitment
Location
Parkstone
Posted
10 Jan 2018
Closes
11 Feb 2018
Contract Type
Permanent
Hours
Full Time

Service Desk Analyst - Bournemouth

£26k - £29k

Service Desk Analyst required to join a successful Bournemouth based company in providing internal IT support across all levels.

The role will involve supporting a large internal user base (circa 1,500 end users) through identifying, prioritising, and diagnosing technical issues proceeding to resolutions. This is a varied Service Desk Analyst role including remote support, telephone, email and in-office support such as configuring network and PC software for new members of staff. The role will include 1st and 2nd line support along with some occasional 3rd line support

The successful Service Desk Analyst will ideally have 3+ years' experience in a similar service desk support role. You will be pro-active, possess excellent communication skills and be a good team player.

My client is looking for someone with experience of:

  • Windows desktop systems - 7 through to 10
  • Windows Server operating systems - 2008 / 2012 / 2016
  • Active Directory
  • Exchange / Office 365
  • Networking

This is an excellent opportunity to join a growing and progressive company in a role which can offer real variety.

If you are seeking an opportunity of this nature please contact or call .