Retention Team Leader (gambling & casino)
Salary: £35,000 - £45,000
An excellent opportunity for someone to join one of the UK’s biggest sports betting and casino brands in a Retention Team Leader position. On top of a strong UK facing brand they also operate across Europe with plans for further growth!
You will be joining a growing business with offices based globally and a strong brand both home and abroad.
This position will be managing a team of 4 in the retention department. You will be liaising with marketing communications while focussing on driving down churn, increasing customer retention and effectively managing your own team of executives.
- Experience planning and maintaining retention marketing programs
- Strong analysis skills and data driven and able to make suitable recommendations based on CRM KPI’s
- Worked within the gambling industry or similar
- Managed a team or guided junior members of a team