Business Analyst

Recruiter
EPR RESOURCING LTD
Location
Leeds
Posted
10 Jan 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time

Social Care experience is high priority. The Business Analyst is to join a successful and growing team as an analyst supporting customers of the clients market leading Social Services software. The post offers good career opportunities. Supporting the development, design, implementation and support of their solutions in local authority Social Care departments. The applications are web based workflow solutions that include mobile apps and customer portals.

Responsibilities for the Business Analyst:

To assist in defining software requirements and design

To assist customers in assessing how the software can be tailored to match their service needs and to convert this to configuration settings within systems

To take responsibility for creating, building and testing forms within the systems

To undertake software configuration to participate in the process of building and releasing software to customers

To answer queries from Customers with regard to configuration and form design/build

SKILLS for the Product Analyst:

Social Care experience required - knowledge of the Care Act ideal

Excellent communication skills, both written and verbal

Ability to manage a complex case-load, ensuring that deadlines are met

Persuasive and credible in a customer liaison context

Self-motivated/good organisational skills

Strong ICT skills

To have the ability to work to tight deadlines under pressure

Ability to recognise, analyse and solve issues

Previous local authority experience preferred.

Excellent benefits including 25 days holiday, private healthcare, pension 8%, discretionary annual bonus, gym and insurance discounts.