IT Service Desk Analyst

Recruiter
Prime Appointments
Location
Nine Ashes
Posted
10 Jan 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
IT Service Desk Analyst
Immediate Start
4-12 weeks +
£10-£14p/h

Are you looking to hit the ground running in a busy Service Desk/1st Line Support role?
I am looking for a competent IT Support Analyst to join this busy and dynamic team based in Chelmsford. As a leader in their field and with a large IT division, this could be the perfect opportunity to get your foot in the door or add some amazing experience to your CV.

Role:
Provide 1st Line Support to all incoming help desk queries.
Use appropriate methods to determine course of action; troubleshoot, document, resolve & delegate user issues.
Ensure completion of tasks within agreed SLA's
Perform data maintenance for no-active users and inactive remote access tokens

Requirements:
Knowledge of Active Directory/Exchange
Previous customer facing IT Support experience
Understanding of networking - LAN/WAN

Rewards:
Experience with a leading innovative tech company
Parking available
Potential for extension of contract
The chance to work in a fun and dynamic team!
Reasonable service desk working hours (rotating pattern between 7.30am-6pm)

Please contact or call for a confidential conversation.

Please note that if you have not been contacted within 7 days your application for this position has been unsuccessful.