IT Support Engineer :: Colchester :: £30K

Great Bromley
10 Jan 2018
15 Feb 2018
Contract Type
Full Time
Leading professional services organisation based in Colchester are looking to hire an IT Support Engineer on a permanent basis. The successful candidate will work as part of IT services team and report to the IT Director. The successful candidate can enjoy a salary of £30K plus benefits

The roles and responsibilities of this Colchester based IT Support Engineer are highlighted below

• Undertake 1st & 2nd line support

• Ensure all service requests are logged and dealt with in the most efficient way

• Ensure logged incidents contain detailed information

• Develop an in-depth knowledge of key applications and stay abreast of new technologies

• Where appropriate take ownership of applications and manage the software lifecycle

The key skills and experience for this Colchester based IT Support Engineer are highlighted below

• Excellent 1st Line and ideally 2nd line support experience

• Excellent knowledge and experience with systems, hardware, software and peripheral equipment

• Excellent application support, infrastructure support, monitoring and application deployment experience

• Some exposure to Microsoft Azure would be very attractive

• Some project management skills would very attractive

• Excellent knowledge of Windows

• Excellent knowledge of MS Office

• Excellent knowledge of Active Directory

• Tablet/Laptop/Desktop/iPhone and mobile broadband support experience

• ITIL and Microsoft certifications are very attractive

• MOS (desirable)

If this exciting support opportunity based in Colchester is of interest please send your CV in the first instance