IT Support Engineer :: Colchester :: £30K

Recruiter
Colston Consulting.co.uk
Location
Great Bromley
Posted
10 Jan 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
Leading professional services organisation based in Colchester are looking to hire an IT Support Engineer on a permanent basis. The successful candidate will work as part of IT services team and report to the IT Director. The successful candidate can enjoy a salary of £30K plus benefits

The roles and responsibilities of this Colchester based IT Support Engineer are highlighted below

• Undertake 1st & 2nd line support

• Ensure all service requests are logged and dealt with in the most efficient way

• Ensure logged incidents contain detailed information

• Develop an in-depth knowledge of key applications and stay abreast of new technologies

• Where appropriate take ownership of applications and manage the software lifecycle

The key skills and experience for this Colchester based IT Support Engineer are highlighted below

• Excellent 1st Line and ideally 2nd line support experience

• Excellent knowledge and experience with systems, hardware, software and peripheral equipment

• Excellent application support, infrastructure support, monitoring and application deployment experience

• Some exposure to Microsoft Azure would be very attractive

• Some project management skills would very attractive

• Excellent knowledge of Windows

• Excellent knowledge of MS Office

• Excellent knowledge of Active Directory

• Tablet/Laptop/Desktop/iPhone and mobile broadband support experience

• ITIL and Microsoft certifications are very attractive

• MOS (desirable)

If this exciting support opportunity based in Colchester is of interest please send your CV in the first instance