IT Support Engineer

08 Feb 2017
08 Mar 2017
Contract Type
Full Time

IT Support Engineer

Location: Bristol

Salary: £20,000 to £25,000 per annum depending on experience

Our client who offers a high quality professional IT support service to small and mid-sized companies is currently looking for a I.T Support Engineer to add to their expanding team based in Bristol.

Please note that successful applicants would be subject to a CRB check.

Duties of the IT Support Engineer

  • Providing onsite installation and support services to clients
  • 1st and 2nd line helpdesk support and support to full-time helpdesk staff
  • Drawing up plans for and arranging installation projects
  • Pre-installation preparation for PC/Server/Comms/Office 365 projects.
  • Liaison with clients during projects
  • Routine site visits to client site for checks and maintenance
  • Recognising possible sales opportunities during the course of your work
  • Preparation of pre-quote information

Skills and Qualifications of the required IT Support Engineer

  • A minimum of 3 years’ experience supporting IT applications and/or communications technologies.
  • Front line telephone support to external customers in the SMB support industry
  • Field engineering support
  • Good knowledge of Internet based communication technologies
  • Knowledge of desktop and server operating systems.
  • Knowledge of small business IT systems and software.

The ideal candidate would be able to show relevant experience obtained from a similar role, if you are able to show this experience then please apply.