Workshop Controller

Location
Rotherham
Salary
£25000 - £30000 per annum
Posted
08 Feb 2017
Closes
08 Mar 2017
Ref
00064425
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Production
Contract Type
Permanent
Hours
Full Time
Do you like cycling?

This bicycle company is looking for a workshop controller from a motor trade background to run their busy bike build and service centre in Rotherham.

Founded in Sheffield, England over a quarter of a century ago, this bicycle company is run by riders, for riders, offering class-leading products at an unbeatable price. They own their own brands which they design and build, and sell over 10,000 bicycle products worldwide.

This company is the second biggest bike assembler in the UK. All their bikes are designed by them, developed with their team riders, then manufactured by carefully selected factories and assembled right here in Sheffield. They are proud of their bikes and they take a great deal of care over every step in the process.

They are incredibly passionate about bikes and they love riding, all their staff ride - from bottom to top and side-to-side. They have roadies, triathletes, mountain-bikers, tourers, fixie riders and cross-racers, you don't have to ride to work here but they just seem to attract people who do. They try to put all that passion, experience and dedication into everything they do here at the company.

Operations and Support
- To lead, coach, motivate and develop the team to achieve their daily objectives.
- To distribute and control the issue of work to the technicians to maximise overall efficiency.
- To ensure that their warranty standards are adhered to at all times
- To ensure a strong working relationship with the parts department to maximise parts availability
- To ensure the completion of accurate warranty documentation

Knowledge/Skills:
- Workshop control and quality standards
- Customer service experience
- Supervisory experience
- IT literacy
- Experience in a similar workshop environment

Competencies
- Delivering results and meeting customer expectations
- Coping with pressures and setbacks;
- Working productively in a fast-paced environment
- Making quick and clear decisions
- Using initiative and working under own direction

Salary
They will offer a salary of between £25k and £30k for the right candidate, dependent on experience.

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