Workshop Manager

Support Services Group
High Wycombe
06 Feb 2017
06 Mar 2017
Contract Type
Full Time

Position: Workshop Manager - German Dealership

Location: Buckinghamshire

Basic: £24,000 - £26,000 + OTE £36,000 + Car

My client, who a well renowned dealer group and progressive dealer group, currently have an opportunity for an experienced Workshop Manager to enhance their team at their dealership based in North West London

Job Role

  • To manage the workshop efficiently and provide guidance to the team of 8 technicians to ensure customer satisfaction measures & workshop targets are met.
  • Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
  • Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
  • Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
  • Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas

What we’re looking for:

  • Minimum 12 Months experience as a Workshop Controller
  • Ability to work calmly under pressure and manage a large workshop
  • Well-developed management and leadership skills
  • A working knowledge of automotive technology, warranty systems and the brand would be beneficial
  • The ability to exceed targets and deadlines is a must.

If you believe you have the required skills and experience, please forward you’re CV and a consultant will contact you to discuss your suitability and the position in more detail.