Development Manager

05 Feb 2017
05 Mar 2017
Contract Type
Full Time

 Here at First Port we are the largest and most experienced residential property manager in the UK. Our friendly, capable teams and robust systems allow people to enjoy their homes. Our national coverage is always backed by a local, personal service

We are recruiting for a Development Manager to manage one of our Bespoke sites in the East London area.

The Main Responsibilities of the role will consist of

  • Delivering effective service levels, and acting as the Peverel OM representative towards Lessees and Developer clients as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate

  • Effective supervision of all Concierge and ancillary staff including recruitment, training, control of rotas (within statutory working limits) monitoring of ongoing performance (including an annual review), administration of leave / pay / benefits, and disciplinary and grievance - including night and weekend attendance on a regular basis for contact and audit of staff on unsocial shift patterns

  • Direct liaison and communication (ensuring high levels of customer service) with residents, identifying areas of concern, issuing correspondence (on behalf of Peverel OM) and resolving day to day management and maintenance matters

  • Ensuring all Health & Safety obligations and Duty of Care are met effectively, and that all routine checks are in place and carried out (to include regular auditing)

  • The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, authorisation of payment, and conflict resolution. (Including authorisation of instructions and invoices as appropriate within limits laid down)

  • Provision of effective response to emergency queries out of normal office hours to include attending site if appropriate

  • The regular inspection and audit of all areas of the development, keeping detailed and accurate records of such. To include prompt rectification of cleaning and maintenance issues arising, or escalation of serious areas of concern and large works to the Property Manager 

  • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts and bi-monthly budget reviews

  • To carry out other items as instructed and directed by the Property Manager, or as may be required

The role is looking to be pro rata to 4 days a week.

if you would like to apply for the role please do not hesitate to send CV's or give me a call on the details listed.