2nd Line Support / Infrastructure Analyst

6 days left

Recruiter
Vadis People Service Ltd
Location
East Grinstead
Salary
30000.0000
Posted
05 Feb 2017
Closes
05 Mar 2017
Contract Type
Permanent
Hours
Full Time
2nd Line Support / IT Infrastructure Specialist - £30,000-£40,000 pa package with excellent benefits - based near East Grinstead ( Sussex / Surrey / Kent borders), easily commutable from Horsham, Crawley, Brighton, Eastbourne, Royal Tunbridge Wells, Reigate, Caterham, Sevenoaks, Tonbridge etc..

We have an exciting opportunity for a 2nd line Support / IT Infrastructure Specialist to join this highly regarded IT team based at their head office in Forest Row, East Sussex , near East Grinstead ( Sussex / Surrey / Kent borders), easily commutable from Horsham, Crawley, Brighton, Eastbourne, Royal Tunbridge Wells, Reigate, Caterham, Sevenoaks, Tonbridge etc... As part of the role you will be required to provide an excellent level of 2nd line technical support to all aspects of the business. You will use your expertise and experience to proactively support, manage and monitor technologies. You will be providing technical escalation paths, expertise and guidance to the IT Service Desk Team and the wider business. You will work closely with colleagues at all levels within the business, as well as third-party vendors and suppliers whilst complying with business standard processes and procedures.

Not only will you be involved in the usual 2nd line support duties but you will also have the opportunity to be involved in major IT projects and the ongoing support of new platforms in an exciting IT transition phase for the business, which includes:
Replacement of end user computing environment (Windows 10)
Re-engineering of mobile management platform
Deployment of Office 365 to enable flexible working
Travel to a variety of sites, improving and standardising our IT estate
Maintaining a high standard of support for Daily tasks.
The successful candidate will have an understanding of basic network troubleshooting and have a good knowledge of Windows Desktop Technology to include Windows 7 & 10 and Office 2010 / Office 365. The preferred candidate will have knowledge of Android/iOS devices, and MDM platforms and be able to manage them effectively (Airwatch/MobileIron/InTune/Wandera). You will also have experience of Windows Server 2012 R2 / 2016, Active Directory, Configuration Management Technologies (SCCM/KACE) and IP Telephony. Ideally the preferred candidate will have experience of VMWare 5.5 and Citrix 7.6 and hold ITIL Foundation Level however this is not essential. You will also need to be a car owner/driver as there will be some travel to other sites.

This is a superb opportunity for the successful candidate to join a dynamic team within our established and growing business.
To be considered for the role, please send your CV to Tessa Farrell at Vadis People Services. Vadis operates in the capacity of both employment business and employment agency.