Customer Logistics Administrator

Pod Talent
05 Feb 2017
05 Mar 2017
Contract Type
Full Time

Customer Logistics Administrator
West London
£25-30k Competitive salary

Calling all immediately available supply chain / customer logistics administrators with an excellent attitude and work ethic!

One of the world's biggest and most successful FMCG empire is currently hiring a Customer Logistics Administrator on a full time, permanent basis.

The company is looking for those who are passionate about customer service, have a strong attention to detail and who possess a high level of communication skills. This role will manage the order to cash process for some of the world's most iconic brands so pride, resilience and enthusiasm in your work is vital.

  • Order placement and order cutting for Order to Invoice process scope
  • Manually process customers and ensure new customers and changes are updated in a timely manner
  • Day to day management of the customer service inbox for handling of all order and delivery queries
  • Investigation of all logistics claims assigned in a timely manner and escalation of issues to Line Manager
  • Creation and change of all supplier, material and customer master data and management and update of the Master Data workflow database.
  • Expressing creativity and identify better work efficiencies

About you

  • At least 3 years ' customer service experience - ideally food industry
  • Strong SAP and Excel skills
  • Calm under pressure with a consistent professional manner
  • Excellent communication skills when dealing with stakeholders internally and externally
  • Able to work well within a team but also autonomously

This is a fantastic role and opportunity to join one of the world's most successful and iconic FMCG powerhouses - progression, development and opportunity are abundant.

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.