Operations Executive

Recruiter
NFON UK Ltd.
Location
London
Salary
20000.0000
Posted
05 Feb 2017
Closes
05 Mar 2017
Contract Type
Permanent
Hours
Full Time

An Operations Executive is sought to join this rapidly growing, well-established company in West London.

The organisation is a subsidiary of a leading European telecommunications operator, which was established in 2007 and already serves over 120,000 business users.

An exciting opportunity has become available for a graduate or individual with minimum 2 years’ experience in Order Processing and Operations tasks:

· Processing of customer orders on Salesforce

· Credit checking customers

· Procuring hardware from company suppliers

· Creating proforma invoices for hardware prepayment

· Tracking orders and shipments

· Working on Number allocation and Porting activities

· Managing numbers on Sales Force

· Working closely with partners/customers and addressing any queries with orders

· Updating partners/customers with order statuses

· Addressing any issues with processed orders

· Supporting sales team with operations matters

· On boarding of new partners and customers

· Setting up trials and managing the full process

· Operating Customer Service desk to respond to customer queries on accounts and orders

· Setting up and chasing of direct debits with customers and partners and following up with any cancellations