Dealer Support Adviser

6 days left

InterQuest Solutions
05 Feb 2017
05 Mar 2017
Contract Type
Full Time
Dealer Support Adviser
Sundridge, Kent

InterQuest Solutions are delighted to be working with one of our most exciting clients supporting them at a real growth time to recruit a Dealer Support Adviser. The role is permanent and will be joining a thriving team providing comprehensive support to clients. This role will be a great opportunity for someone who is keen to begin a successful career in Finance

Duties & Responsibilities
*Compiling client setup packs in an acceptable format, ensuring a client meets set criteria.
*Keeping the sales team updated on progress and ensuring sign offs are done in a timely fashion.
*Maintaining client folders and amending where appropriate.
*Configuring a new client on the system, passing relevant information back to the sales team and supporting the new relationship through its early stages.
*Communicating with the sales team and the clients, helping resolve issues and answering questions where necessary. Additionally taking information on new potential clients and passing information on to the appropriate area sales manager.
*Working with operational departments within the business to maintain high efficiencies and ensuring SLA's are met, not limited to but including amending a client's configuration and resolving issues where appropriate.

Skills & Experience
*Good educational background with proficiency demonstrable in Maths and English
*Computer Literate, including MS office products and Emails
*Previous experience of working in a team in an office environment
*Ideally 1-2 years previous financial services experience preferably in a consumer finance environment
*Beneficial to have an awareness of current FCA regulations
*Ability to understand and comply with documented processes, policies and procedures
*Excellent verbal and written communication skills
*Excellent planning and organisational skills
*Enthusiastic 'can do' attitude
*Able to work under pressure to tight deadlines with accuracy and attention to detail

Additional Information
Perm / 37.5 hours a week with possibility of working 1 1 weekend in 4 may need to do a Saturday 9-5 (day in lieu earnt for working them) and occasional bank holidays throughout the year
*Able to reliably commute to office - ideal candidates will drive and have their own transport due to location

Interquest Group PLC is acting as an Employment Business in relation to this vacancy.