Service Manager - Family Support and Child Protection

Baltimore Consulting
£58000 - £62000 per annum
04 Feb 2017
04 Mar 2017
Public Sector
Contract Type
Full Time
Service Manager – Family Support and Child Protection – Permanent - London - £58-62,000 per year

My client, a busy and vibrant London Borough, are urgently looking to recruit a permanent Service Manager to oversee their Family Support and Child Protection teams. This is a key middle management operational post which will be responsible for the safe and excellent delivery of children’s services within the multi-agency context. This post will also be responsible for contributing to and driving the current and future strategy.

Responsibilities include:

  • Leading the day to day operational business of the teams in the service area promoting the best interests of children in accordance with the statutory framework ensuring a prompt and efficient response to all contacts and referrals and the delivery of good outcomes for children young people and families,
  • Through management of staff and resources ensure that services are delivered in accordance with the Government policy, (keeping up to date with new proposals and initiatives) legislation, council polices and departmental procedures and that these are customer-focused and of the highest possible quality
  • Provide leadership to frontline staff in delivering and implementing any future changes in policies, procedure or other developments.
  • To support the Director and Assistant Directors by advising on strategy, policy and future direction of the service, ensuring effective feedback and translation into service delivery. Keep senior management informed of any issues or shortfalls in service providing suitable action plans to address these matters.
  • To have lead responsibility for meeting the performance targets of the service area and to report these to managers and staff as required
  • To manage budgets and expenditure so as to ensure that resources are optimised. in line with eligibility criteria and priority levels as prescribed in assessment and care management policies and procedures, financial regulations, ensuring value for money.

For a more detailed discussion on the role, please submit a copy of your CV for immediate review or contact Tomas Pratt of Baltimore Consulting on 0117 929 3812