1st/2nd Line IT Support

Concept Human Solutions
04 Feb 2017
04 Mar 2017
Contract Type
Full Time

3 Words that Guarantee Results in Recruitment

!st/2nd Line IT Support
Islington London salary £20,500
One of the most exciting digital Agencies in Europe with offices in UK and Europe a marketing agency with a strong digital focus. Due to continued success and growth of the business are seeking to recruit a 1st/2nd Line IT Support assistant to provide full IT support to UK based end users assisting the IT Manager with day to day support requirements The deal candidate will have prior experience in a technical support role and will be experienced in supporting MS operational systems both Desktop and Server side Previous experience in an IT Helpdesk or IT Support engineer role is essential this role will be based at Islington London for a fixed term 12 month full time contract

"Desk Top and Server"

The Role :
Will have Email management experience via Office 365 & Google Apps would be advantageous
Experience with Windows desktop and user administration tasks in Active Directory is essential and
Will need to be comfortable managing basic mailbox management tasks in Outlook
Basic network troubleshooting skills are also required
Solid understanding of PC operating systems, hardware, networking protocols, and IT standards;
o Fault finding and diagnostic skills;
o Must have working knowledge of:
o Active Directory
o Microsoft Office 365
o Google Apps
o IP Telephony
o Video conferencing
o Server Operating Systems
o Networking
* Will have excellent communication skills to act as point of contact for end users
* Ability to work face-to-face with end users in a helpful and collaborate manner;
* Good knowledge of Desktop support, Windows OS, basic networking and diagnostics, repairs, setting up new users and supporting the desktop environment is essential.

Benefits :

* This is a twelve month full time fixed contract role
* Prestigious office environment in Islington London
*25 days holiday per annum plus all bank holidays
* Dress code is Casual
* Private health care and Eye Tests
* Pension scheme & death in service scheme

Don't delay send your cv to Brenda today !!!!!!