Yard Operative / HGV Driver

Recruiter
Kemp Recruitment Ltd
Location
London
Salary
22000.0000
Posted
04 Feb 2017
Closes
04 Mar 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
My client, a well established commercial vehicle maintainer with depots across London is actively seeking to employ an HGV Driver / Yard Person for their depot in the North West London area.

1. Main Purpose of Job

• To deliver an efficient and safe vehicle service function at the Depot, supporting both the Workshop as required and directed

2. Position in Organisation

• Reports to Depot Manager or Customer Service Manager depending on location

3. Key Tasks

Compliance

• Adhere to all Company Health and Safety and Security Policies at all times
• Take immediate action and bring to the notice of a member of the management team any incident likely to cause a breach of Health and Safety or Environmental policy or regulations
• Ensure Company Vehicle Service policies and procedures are actively followed and maintained at all times

Operational

Vehicle Preparation

• Preparation of rental vehicles by cleaning and valeting
• Refuelling of vehicles and the checking of Ad blue levels
• Preparing vehicle related documentation
• Carry out Vehicle Service ‘Ten Point Check
• Carry out pre-MOT test washing of vehicles
• Provide support to the Customer Service Team in managing vehicle damage
Maintain Internal and External Areas of depot
• Marshalling of the yard area traffic and parking
• Cleanliness of the yard area
• Maintain equipment and stocks of required consumables
• As directed, perform tasks in the general upkeep and cleanliness of the
Premises
Collection and Delivery Driving Duties
• Perform vehicle-driving duties including collection and delivery and taking
vehicles for MOT tests
• As directed, assist in the collection of required parts for the location
• As required, collect and deliver vehicles for customers
Customer
• Develop and maintain high levels of customer service by being courteous and
providing a first class service to customers and drivers when visiting the
location
• Ensure that all vehicles are turned around in a quick and efficient manner
• Understand the functions completed on the Customer Service Desk to ensure
flexibility in providing effective customer service and location support
• Ensure any vehicle defects are brought to the attention of the driver and
referred to the Service Department for investigation
Communication
• As part of the location Customer Service Team develop and maintain relationships
with the Customer Service Team ensuring an excellent customer experience
• Ensure effective internal communication with the Customer Service Desk and
Service Department
• Maintain effective, high quality communication with external and internal customers and vendors
• Identify and bring to management attention any communication issues
4. Qualifications
Essential Qualifications
• Good standard of numeracy and literacy
• Class II Driving Licence, with the desire to obtain Class I
Desirable Qualifications
• Class I Driving Licence
• Previous experience involving vehicle technology

5. Experience

• Practical experience in a customer focused and engineering environment would be beneficial

The successful applicant will work a 45 hour working week and will earn a basic hourly rate of £9.28 per hour plus a shift allowance, substantial overtime paid at £13.89 per hour will be available . Overtime is available and will be paid at an increased rate.

To apply for this exciting role with one of the area's leading employers, send your CV via this advert or call Gary on for more information.