Operations Officer

04 Feb 2017
04 Mar 2017
Contract Type
Full Time

We are currently looking for an Operations Officerbased in London.

Our client was established in Switzerland in 1967 on a solid foundation of banking tradition that spans several generations.

Branch/location: Southall

Job purpose

To assist the account opening officer in the accounts department. To multi-task and assist in the smooth running of the branch. To be alert for any AML/CTF activities in the accounts and to report any suspicious activities to the MLRO. Cover Cashier in their absence.

Tasks and Responsiblitie

  • Assistant Account Opening Officer.
  • Backup Cashier - handling the tasks of the cashier at lunchtime and days off.
  • Processing remittances.
  • Processing Trade Finance.
  • Sending requests for cheque books / giro books / standing orders / direct debit cancellations / cheque cancellations.
  • Sending daily excess report and the return unpaids to the H.O.
  • Assisting the account opening officer with filling the account opening forms and checking if all documentation has been received.
  • Sending any amendments to be done in the accounts to CAM.
  • Recovering locker charges from the accounts on maturity.
  • Attending Natwest Bank for lodgement of outward cheques.
  • Looking after the outward mail register and going to the post office with the mail.
  • Attending to general customer inquiries.
  • Multi-tasking for any other duty / assignment as requested by the Manager.

Job Requirements

Experience and Education


  • Knowledge in the Financial Market.
  • Operation Banking Experience
  • Account Opening Experience
  • Customer Service Experience
  • UK Experience


  • BA Hons Degree from a reputable university.

Skills and Competencies

  • MS Office, Microsoft Windows 7 and 8, Mac OS X
  • Proficient user of Finacle (banking software)
  • Can fluently speak English, Punjabi, Hindi
  • An effective team worker with the ability to fit easily into existing working groups.
  • Clear and concise communication skills with the ability to adapt own style and methods as appropriate to meet needs.
  • Able to organise and plan my work methodically, paying attention to detail ensuring work is completed accurately and on time.
  • Good problem solving skills with the ability to think in a logical manner to identify the root of the problem and develop an effective solution.

Please click 'APPLY' should you feel you meet the above requirements.