A Technical Specialist is required for a successful and niche manufacturing company based in Littlehampton, West Sussex. Paying up to £35,000 you will be responsible for providing front line first tier support for clients using the company’s products.
Your duties as the Technical Specialist will include:
- Resolving or taking detailed information in regards to client’s technical queries
- Supporting an early resolution whenever possible or escalating to the Application or Engineering team
- Providing training support through client meetings or webinars
- Supporting clients with diagnostics and resolving minor issues
- Supporting sales, application teams and engineering departments providing front-line feedback on product functionality
You will have previous experience of working within an Engineering/Manufacturing business providing technical support or customer service You will be able to read and interpret engineering and technical drawings and be highly focused on delivering excellent customer service and query resolution. As a front-line representative of the company you will have outstanding interpersonal and communication skills.
To apply for this Technical Specialist role please contact Kevin McHugh at ARx Recruitment Services