1st/2nd Line IT Support
Position: 1st/2nd Line IT Support
Our client is a forward thinking digital marketing agency with offices in London and Cornwall. As a leading 360-degree digital agency their services span across search engine marketing (SEO, PPC), social media, display and affiliate marketing, and data intelligence for renowned UK and international clients.
Due to continued Success our client are looking for an experienced IT Support candidate to work with our IT Manager supporting the IT infrastructure of our growing UK business.
With more than 130 users across 3 locations you will take responsibility for a full range of IT support related tasks, from setting up PC’s and new users, to supporting and maintaining our systems and software. You will also assist our IT Manager on ad hoc IT projects.
The ideal candidate will have prior experience in a technical support role and will be experienced in supporting MS operating systems, both Desktop and server side.
Great communication skills are a must as you will act as a point of contact for our end users. You will be comfortable working face-to-face with users to resolve issues and possess good problem solving skills.
Expectations are high and you should strive for success, but always with the support and backing of our talented and experienced team. If you succeed, we succeed.
Please make sure that your full address and details are included in your application for this role