Operations Manager

5 days left

Recruiter
RedZone Recruitment
Location
London
Salary
45000.0000
Posted
03 Feb 2017
Closes
03 Mar 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

As an energy supplier working in a rapidly growing market, our client seeks an Operations Manager. You will manage day-to-day management of an expanding operations team.

Key Accountabilities

  • Manage the team responsible for industry operations, billing and settlements
  • Ensure company KPIs and business requirements are met
  • Conduct regular 1:1s and continue todeliver ongoing development and training
  • Oversee the hiring, induction of new starters
  • Identifying process improvements and driving change within the business improve efficiency
  • Liaising with third parties to ensure SLAs are met
  • Responsible for maintaining an open, engaging and dynamic work environment, with a commitment to outstanding customer care
  • Reporting directly into the directors

Personal Specification

  • 5+ years of professional experience within a high volume / data driven environment
  • Strong team leader, with confident and clear communication skills
  • Experience in managing a growing operations team; setting productivity objectives and supporting the team to deliver to high standards
  • Working knowledge of energy industry operations, settlements and handling of data flows is preferable but not essential
  • A flexible approach with strong problem solving skills