Receptionist working for this is prestigious hotel in the new forest, duties include welcoming guests to the hotel, making reservations for them and attending to any other needs that are instrumental to their comfort during their stay.
Ensure that guests experience maximum comfort and satisfaction at the hotel without any hitches in order to present a good image of the hotel and leave lasting impressions in the minds of visitors.
Always maintain high level of professionalism in dealing with guests.As the first person whom guests come in contact with, this role is to give clients a remarkable first impression about the hotel, and welcomes them warmly with a broad smile as they make their reservations.
You will always be smartly and neatly dressed always, and should be in the know of all activities going on in the hotel.
Therefore, you must have their ears on the ground at all times to know what is happening to be able to keep records and answer questions related to activities at the hotel.
As the person guests meet first, the receptionist is conversant with the latest pricing rates in the hotel, and informs guest of current special offers and promotions in order to increase revenue and win more customers.