Insights Strategy Analyst
Competitive salary + excellent benefits
Consumer at Vodafone
Our consumer business is all about how we sell Vodafone to home customers, deliver a great experience and provide the best network in the future. It’s also about helping and giving customers the confidence to use our products and services. As technology advances and the demands of our customers change, we’re now offering a new converged service to allow customers to be confidently connected to their professional and personal worlds; and it takes a wide range of talents, skills and expertise to deliver this.
About the role
Working within the Consumer Sales Strategy team, this role is a key opportunity to shape, develop and support the future strategy for Consumer Sales and Retail in a rapidly changing omni-channel, converged world.
The Strategy team are accountable for strategy development within Consumer Sale and Retail, ensuring that there is a clear future vision, strategy and direction for all aspects of retail. Looking externally for best practice across industry, providing thought leadership around future innovation and working closely with colleagues in Vodafone Group to make the most of our store estate. This role is key to supporting the Consumer Sales leadership team, the Retail Leadership team in ensuring Retail develops to be best in class within the mobile industry and beyond.
Collaborating with colleagues across the UK business, the Retail Strategy Specialist is a key role within the team, ensuring that we have the necessary insight and alignment to ensure that our mid to long range plans are robust and will drive long term success. The Specialist role will help to review our current approach and to create the plans needed to implement change across our store estate.
You’ll be responsible for:
Will work with Consumer Sales Strategy Manager to create clear plan and vision for Retail in line with Group recommendations and Consumer initiatives.
Will work on Long Range Plan (LRP) and Group submissions to identify resources need to deliver the plan and ensure alignment to the UK Customer plan.
Lead role on key projects aligned to the future of retail and supporting the transition towards becoming a digital retailer as part of Digital Telco.
Ownership of the Retail LRP and identify innovation required to support the delivery of the plan. Will model and business case any initiatives required to support the delivery of the plan.
Things we would consider critical for the role:
Able to create insight, review, interpret and draw conclusions from multiple data sources
Experienced in creating business plans and reviewing costs
Liaising with teams/stakeholders across the business
Experience of working in retail advantageous
Ability to make connections and confidently present this both verbally and in written form
Experienced in using PowerPoint
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.
Commitment from Vodafone
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.