Mortgage Pre- Screener

7 days left

03 Feb 2017
03 Mar 2017
Contract Type
Full Time
Our well established client is looking for Enquiry Centre Mortgage Pre Screener to join their growing and busy team based in Colchester.

Your main duties will include:

- Contacting clients referred to by house builder introducers/clients and take personal and financial information in a professional and efficient manner.
- Qualifying the house builders customers for government schemes and providing mortgage information, such as lenders available, interest rates and fees.
- Making appointments for Mortgage and protection advisers.
- Responsibility to ensure your own clients and pipeline are dealt with in an efficient manner.
- Responsibility to ensure that all processes set out for the team and individuals are followed.
- To respond quickly and positively to any request from a department or Manager within the business, and demonstrate flexibility in approach to work where this is required.
- Assisting the Management where required with the continual development of strong relationships with the Company’s key introducers
- Always conducting business, and acting in a way that represents the business, and the ethos of the Company well at all times.

Key Skills:

- Excellent phone manner
- Provide excellent customer service to introducers and clients
- Ability to work effectively towards your own targets while also contributing to the team
- Ability to well under pressure, and within tight deadlines
- Efficient and organised and have excellent attention to detail
- Target-driven
- Highly motivated
- Client-focussed
- Excellent communication skills – both oral and written
- Good IT skills

Working times:

To ensure an excellent service for introducers and clients the call centre is open 7 days a week so you will be required to work weekends on a rota basis. This is an average of 3 weekends in every 5

Working hours are between 10am and 7pm.

Salary and Bonus:

Staring salary is £17,000 going up to £18,000 after successful completion of probationary period.

Providing the following targets are met you have the potential earning of £20,000 to £25,000 OTE per annum

- Achievement of minimum number of appointments set out by management
- Achievement of minimum compliance standards as laid out by the Company, and it’s regulators, and Data Protection adherence to.
- Finalising appointments and administrating paperwork to a high standard
- Attention to detail in every aspect is vital

Holiday allowance: 20 days per annum plus bank holidays or lieu days

Reed Specialist Recruitment Limited is an employment agency and employment business