High Net Worth Underwriting Team Manager

7 days left

Lawes Consulting Group
02 Feb 2017
02 Mar 2017
Contract Type
Full Time
Job title - High Net Worth Underwriting Team Manager
Contract - Permanent
Salary - £40,000 - £45,000
Location - Colchester
Industry - Commercial (Broking, Underwriter, Insurance,HNW, Private Clients, Management)

The Company:-

This position is with a highly desirable client of ours working within their established Colchester offices. They offer a broad range of market leading products coupled with their dedication to outstanding customer service.

Job Outline:-
·To lead, and actively performance manage a team to deliver a set of agreed business objectives and outstanding performance.
·To ensure the teams day-to-day servicing and administration of client insurance requirements is completed in a timely, technically accurate and cost effective manner, in accordance with the principles of Treating Customers Fairly and providing fair customer outcomes.

Objectives and Responsibilities:-

Manage the volumes and variation of work into the team and allocate accordingly to ensure that customer's demands are met, using the data available to identify predictable variations in demand and manage the team accordingly.
Ensure a one stop capability of response wherever possible, monitoring and identifying any barriers to this, making recommendations to management for changes/solutions required.
Monitor team data to identify variations in demand, type and frequency and make suggestions for changes in line with system thinking theory
Analyse the productivity data to monitor percentage of value demand v failure demand and take steps where necessary to keep failure demand to a minimum.
Prepare and present regular MI reports to the director identifying trends and patterns in workflow so as to forecast future capacity requirements.
Manage the team to ensure that we Underwrite products in accordance with the Insurer binding authority to deliver targeted underwriting results and process risks as and when required
Act as a product expert for the product range and support the personal development of the underwriting staff in the business by delivering or co-ordinating technical guidance and training where required
Assist with the training and testing of staff as they progress through the underwriting authority levels in conjunction with insurer requirements.
Act as a mentor for the underwriting team in sales and soft skills development.
Assist the director with product development and delivery.
Assist the director in broker development presentations, external and internal communications and rollout of new products and services.
Effectively service demand from the brokers, building effective working relationships
To undertake training in line with agreed objectives and keep up-to-date with technical, legal and market developments via use of e-learning, internal training and reading market related material.
To conduct the business of the Company at all times in a courteous and efficient manner.
The jobholder will, at various times, act for the insured and insurer. The jobholder will be responsible for adhering to all the Group's procedures and policies in relation to the identification and management of potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
To undertake any other task as may reasonably be required by the Company.

If you have the relevant experience or know someone that does please contact us now on or email us at

To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk

Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.