Trainee Claims Handlers

Lloyd Recruitment Services Ltd
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Trainee Claims Handlers
Location: Dorking, Surrey

Salary: £15,500 p/a with potential increase to £16,500 p/a after 3 months


Lloyd Recruitment Services are seeking a Trainee Claims Handler to join a well-established insurance company in Dorking. As a member of the Claims team you will be trained to investigate, negotiate and settle claims.

After the initial training has been completed, you will take responsibility for own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjusters and direct contact with customers and third parties.

Key Responsibilities:

  • Ensure that allocated claims are fully investigated.
  • Act as the key contact for specific customers/brokers.
  • Communicate with policyholders, solicitors and others by telephone and in writing.
  • Identify opportunities to make recoveries and follow the recovery through.
  • Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim.
  • Work within the team to ensure that all claims are settled within appropriate time scales.
  • Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.

Qualifications and Experience:

  • 5 GCSE passes or equivalent (grades A-C) including English and Mathematics.
  • Experience of working in an office.
  • Excellent communication skills.
  • Computer skills.
  • Planning and organising
  • Delivering results
  • Embracing change
  • Team working
  • Self-development
  • Delivering excellent customer service

Due to the high level of applications received by Lloyd Recruitment Services Ltd, we are unfortunately only able to contact shortlisted applicants.