Senior Team Leader - Contact Center

3 days left

LSL Property Services plc
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

We have an opportunity for a strong, experienced Senior Team Leader at our busy Customer Contact Centre at Ocean Village, Southampton.

Part of LSL Property Services Plc, our Customer Contact Centre, The Bridge, provides additional support to our National estate agency brands Your Move and Reeds Rains. With estate agency branches across the country Your Move and Reeds Rains are nationally recognised brands and two of the UK's largest most innovative and award winning property services providers.

Since its creation in 2010 The Bridge has been at the heart of the company; booking sales, lettings and financial services appointments and supporting over flow calls for our branch networks. The Bridge has gone from strength to strength ever since, achieving record breaking performance and continues to play a vital support function to our Estate Agency division.

Leading a Dynamic Sales Team of up to 12 sales staff and being the direct line manager of one Team Leader the ideal candidate we are looking for will be focused on the performance, retention and development of their team and will have a minimum one year’s previous experience of having at least one direct report Manager/Team Leader.

You will be a Sales and Target driven individual with excellent Sales, Customer Service and Communication skills and be an inspiration to your staff through your behaviour, values and actions.

If you are currently working as a Senior Team Leader/Manager but looking for a defined career path and stronger earning opportunities then we want to hear from you!

Hours -37.5 hours across a 5 day week with rota Saturdays (approx 1 in 6)

Package - £24,000 Basic Salary with a £36,000 OTE.

Fun - We’ll promise you fun in abundance in this rewarding, challenging and extremely fast paced environment. It’s unashamedly sales so shrinking violets need not apply.