Operations Team Manager

Recruiter
Ideal Personnel and Recruitment Solutions
Location
Milton Keynes
Salary
39000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time

Our client has a vacancy for an Admin Support Team Manager. You will be leading and managing a team of approximately 30 support staff, where the focus is on excellent service delivery. The team comprises of administrators, clerical assistants, reception and mail room staff.

Role:

Responsible for supporting all business areas with the maintenance of operational processes and procedures as well as acting in the capacity of Change Manager ensuring process changes are properly documented and introduced under Change Management controls

Maintain the Change Approval Board Process

Publish content on the intranet, and maintain and publish customer services content as required

Provide operational advice, assistance and ensure quality standards are maintained in accordance with standards

Understanding the changing dynamics and challenges within the organisation and the need to continually evolve

Requirements

  • Able to analyse data to gain valuable information to help make sound business decision

  • Able to get to the heart of problems by focussing on critical information, tasks and issues

  • Possess good communication skills, verbal and written

  • Able to demonstrate leadership, organisational and motivational skills.

  • Able to work effectively with all levels of the organisation

  • Minimum 2 years management experience

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.