Operations Team Manager
Our client has a vacancy for an Admin Support Team Manager. You will be leading and managing a team of approximately 30 support staff, where the focus is on excellent service delivery. The team comprises of administrators, clerical assistants, reception and mail room staff.
Responsible for supporting all business areas with the maintenance of operational processes and procedures as well as acting in the capacity of Change Manager ensuring process changes are properly documented and introduced under Change Management controls
Maintain the Change Approval Board Process
Publish content on the intranet, and maintain and publish customer services content as required
Provide operational advice, assistance and ensure quality standards are maintained in accordance with standards
Understanding the changing dynamics and challenges within the organisation and the need to continually evolve
Able to analyse data to gain valuable information to help make sound business decision
Able to get to the heart of problems by focussing on critical information, tasks and issues
Possess good communication skills, verbal and written
Able to demonstrate leadership, organisational and motivational skills.
Able to work effectively with all levels of the organisation
Minimum 2 years management experience
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.