Internal Sales / Telesales

6 days left

Mandeville Sales
02 Feb 2017
02 Mar 2017
Contract Type
Full Time
An exciting and massively growing family run business who have run for more than 40 years are looking for an Internal Account Manager to work out of the newly renovated offices in Neasden. They are looking to pay £20k-£23k and OTE £15K realistically in your first year but it is uncapped so you can earn as much as you put in! The highest earner last year took home over £40k. 70% Account Management for one role and 50/50 on the second role. You will be managing a lot of exciting and existing accounts - and looking for new opportunities within the Office Supplies world - selling a full office supply solution.
The Customer Account executive builds key relationships with existing clients and lapsed clients. It is your role to ensure customer satisfaction is at its highest whilst ensuring you have the companies best interest at all times. Your main role will be to look after existing business and grow that business.

Key Responsibilities:
* Identify and determine sales opportunities as Account Manager
* Handle incoming customer enquiries
* Develop business within existing client base and Account Manage
* Prospecting Activity - Office based in Neasden
* Log calls and update database accurately with prospect information
* Promote various Services offered by the company to clients
* Stay current on trends within market, and products
* Stay up to date on competitors and their route to market
* Demonstrate the advantages of working with the family run business
* Process orders on back office software
* Provide customers with the a great customer experience
* Proactively find ways to save clients' money
* Perform other responsibilities and duties as required by the company
* Contribute ideas and make suggestions to help the company grow and develop to achieve best practice
* Follow Policies, uphold a professional standard, and perform any tasks for clients or internally with pride and in a respectful manner
* Attend meetings and team briefings - Neasden / Account Manager


Holidays 20 Days plus 8 Bank
Lovely and Friendly environment to work in
Parking On site but would be easy to get the train
Neasden High street to get food
Tube station a 5 mins walk away

If you feel you are right for this Internal Account Manager/Account Manager/Telesales/Hybrid/Internal Customer Account Manager role based in Neasden, Dollis Hill, Willesden, Wembley then get in contact!

Mandeville is acting as an Employment Agency in relation to this vacancy.