Events Administrator / Coordinator - The Worlds Best Photo Booths

02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Events Administrator / Coordinator - The Worlds Best Photo Booths
Battersea, South West London (SW8)
£22,500 - £25,000

++ Excellent and fun opportunity for a candidate with experience in the digital / creative industries to join purveyors of all things photo booth - Photo Booth Hire, Gif Booth & Hashtag Printing ++

About the brand:

Located in Sydney, Melbourne, Brisbane, Canberra, London, Birmingham and Manchester we supply the Worlds Best Photo Booths.

The Events Administrator / Coordinator Role:

This is a font line, customer facing role which owns the management and coordination of all aspects of events booked with the Photo Booth Guys in the UK, starting with the initial sales lead, all the way through to liaising with venue co-ordinators/customers, the scheduling of staff, equipment delivery and collection - and everything in between! In short, this role ensures that sales enquiries are turned into bookings, and that these bookings are fulfilled to the highest possible standard.

Duties and Responsibilities:

+ Own the full booking process (from initial phone/email enquiry to fulfilment)
+ Co-ordinate and schedule staff to work each job
+ Set-up jobs within the various systems (Pixieset, Tave, DropBox etc)
+ Ensure any artwork customisations are completed and communicated with the Customer and Graphic Designer (Photo Strips / retail & corporate jobs Backdrops)
+ Liaise with the customer to ensure all requirements are captured (early set-up, late packdown etc)
+ Liaise with the venue to ensure equipment can be delivered and collected, if required
+ Order replacement and new props / keep prop boxes tidy, order replacement consumables
+ Ensure rostered staff are aware of any venue issues ahead of time
+ Ensure that staff are fully briefed for each job
+ Automate manual systems, where possible
+ Look for ways to continually improve communication with customers and venues
+ Other administrative tasks (as advised)
+ Clerical task, processing payroll, handing accounts receivable/payable
+ Office and facilities management
+ Performing cost reduction research
+ Maintain an entrepreneurial approach to the job/propose improvements
+ Prepare KPI’s in the required format (monthly)
+ Organise a monthly team dinner and awards night for all staff
+ Ensure all staff have signed the Non-Disclosure Agreement (NDA)
+ If time permits, liaise with Operations manager to work on training or other materials (e.g. a UK version of the Staffing Guide, Setup Guide, etc)

What we are looking for:

+ Minimum 1 years’ experience of working in events
+ Minimum 2 years’ experience of working within a busy office
+ Experience of working in a customer-focused environment
+ The ideal candidate will thrive on working with a busy team and understand and take pride in their vital role in relation to the success of the team
+ High level of attention to detail - a "natural organiser"
+ Practical "hands on" ability, willing to do Photo Booth events where necessary, especially in quieter times or times where there are low staffing levels
+ A can-do attitude - with a high level of personal motivation and pride in their work
+ Ability to be friendly, helpful and authoritative on the telephone
+ Plenty of stamina to work long hours in an often-pressurised environment
+ A personality which is calm under pressure, and well presented
+ A diplomatic approach to people particularly when dealing with conflicting priorities
+ Willingness to work longer hours if required and occasional weekend work
+ Actively works to support and develop staff under their management
+ Demonstrates an entrepreneurial approach, is self-motivated and committed to own learning and continuous improvement trial and error, and taking small risks
+ Ability to take initiative and work with minimal supervision

Additional Requirements:

+ Minimum requirement of qualifications at A-Level or equivalent
+ A thorough working knowledge of Excel, Word, Outlook
+ Excellent customer services skills
+ Ability to work independently and to enjoy working as a member of a team
+ Well-developed written and verbal communication skills
+ Good personal organisation and ability to handle more than one project at a time, including working to different people within the team
+ Attention to detail and pride in accuracy
+ Ability to operate in a pressured office environment
+ The ability to obtain and show excellent knowledge of online registration software and web content management system
+ A Driving Licence and access to own transport if needed

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.