IT Support Analyst - West London, £23k

5 days left

Ashdown Group
02 Feb 2017
02 Mar 2017
Contract Type
Full Time
IT Support Analyst - Hyde Park / Knightsbridge, London, £23k. An excellent opportunity has arisen for a junior support analyst looking for the next step in their career.

In order to be suitable it is essential that you have proven IT support skills, gained from either a placement year, apprenticeship or commercial role. You will have support of an IT team, but will be the only person on this site, so as you will see from the outline below, this is an exceptionally broad ranging technical role, with the opportunity to gain a vast range of technical exposure.

You will need to demonstrate experience in the following technical areas:
- MS Office Support
- Active Directory (user admin)
- Exchange (basic admin)
- Network troubleshooting (any Cisco experience beneficial)
- Telecoms / Telephony administration and troubleshooting
- Printers / peripherals (basic 1st line issues)

In addition, any cross platform support skills would be a distinct advantage, both Windows and Mac desktop support. Experience of IIS or SQL Server would also be beneficial, but not essential.

This role will be the only IT support technician based on-site at one of the company's offices and will be responsible for responding to 1st line support issues raised on site, but also responding to some calls from users in other offices. You will need to be comfortable working in a customer facing support position, with a professional approach and the ability to communicate with non-technical end users.

The basic salary on offer is up to £23,000. If you would like to be considered, please apply with your latest CV quoting reference ASH15446DD-N in your subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.