Sales Office Manager

Compass Group
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

We are currently looking for a Sales office manager to join our team.

Package description

We are currently looking for a Sales office manager to join our team.

Main responsibilities

  • To support the Senior Sales Manager in achievement of team budgets
  • To support the Senior Sales Manager with completion of the Plan document, contribute ideas and with carry out sales & marketing activity as agreed
  • Participate in all relevant sales activity including familiarization trips, telesales days, conversion days, showcase events, wedding fayres and sales campaigns
  • Follow LVP sales process in all areas including enquiry handling, show rounds and reporting
  • Achieve a minimum % for Delphi Compliance for the venue
  • Achieve a minimum % for Sandown Mystery Shopper programme for the venue
  • Be aware of competitor activities & industry trends and carry out competitor research on a quarterly basis
  • Participate in sales campaigns, sales activity and promotions as required
  • Undertake training and development identified as required in reviews and appraisals for both self and team
  • Demonstrate best working practices in all duties and comply with company manuals
  • To manage and motivate the Conference & Events CoordinatorIdeal candidate
    • At least 2 years’ experience within a hotel, venue or MICE agency

    • Experience of the hospitality industry, ideally with a catering or conference centre/hotel background
    • Excellent verbal and written communication skills

    • Computer literate and confident in MS Excel, Word and Outlook

    • Venue industry knowledge

    • Knowledge of diary management systems

    • Must have a clean and full UK driving license with access to a car

    • Ability to deal both on the phone and in electronic communications effectively with client and venues and to gain support or internal colleagues

    • Passionate about hospitality, sales and customer service
    • Ability to multi-task, think fast and to deliver solutions to customer requirements
    • Creative in thinking and approach, confidence, enjoys a challenge, a good sense of humour, flexible and forward thinking to anticipate problems before they arise
    About the company

    Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom’s Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service.