Customer Digital Transformation Lead

4 days left

Recruiter
IF Recruitment Ltd
Location
London
Salary
63000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Contract Type
Permanent
Hours
Full Time

Customer Digital Transformation Lead

Our client, based in the finance sector, is looking for a Customer Digital Transformation Lead to be responsible for designing and managing their Digital Customer Experience to continually meet customer needs at a justifiable cost. The role is responsible for delivering the Digital Transformation for Customers workstream, or other work streams as required, as part of their strategic blueprint, leading Change & IT teams to deliver the target digital customer experience. Required Knowledge and Expertise:

• Demonstrate excellence in digital customer experience design and management

• Demonstrate excellence in driving change, agile ways of working, project management and continuous improvement methods

• Excellent communicating and influencing skills

• Excellent in leading and influencing people

• Excellent at strategic thinking, strong analytical and problem solving skills

• Excellent organisational awareness and stakeholder management

• Strong project management and prioritisation skills

• Strong ability to run effective workshops

Please forward your CV in the first instance for more information on the exciting role.