Client Account Manager Pharmaceutical

7 days left

Recruiter
Adecco
Location
Harlow
Salary
28000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Adecco are currently recruiting for a Client Account Manager to join a great growing company based in Harlow. This fantastic opportunity is offering a salary of £28,000-£32,000 per annum. Other benefits include a bonus scheme, company car, phone and laptop.

This is a brilliant opportunity for someone who is very target and results driven, strong customer account manager that thrives to work in a pressurised environment, a proven record in managing key customer accounts and who has a proven track record in a customer focused role.

The main objective of the role is to provide support and a consultative service to a leading pharmaceutical businesses, eventually growing on your client base. You will also be responsible for providing a continual client-facing support service.

Key Responsibilities:

*Take responsibility for the management of key accounts, ensuring departmental input whenever necessary.

*Maintain and develop relationships with existing clients, regular review meetings to take place between the Client Project Manager and the client contacts; to minute and agree action plans for all meetings.

*Negotiate and arrange for implementation of count schedules for leading pharmaceutical clients.

*Work alongside the Sales department to define the work methodology.

*In conjunction with the Operations department; adapt and improve the methodology for nominated existing accounts.

*Visit counts to provide quality assurance testing. Provide feedback to all relevant departments and the client, as appropriate.

*Manage and develop on going key client relationships.

*To report on the service standard and any KPI's set out in the contract.

*To hold meetings at pre-determined intervals with clients to measure performance against agreed KPI's, providing summaries internally and to the client.

*Take responsibility for responding to any tenders or supplementary work issued by the client.

*Introduce 12 month minimum contract lengths but with the intention of securing a longer term period.

*Arrange and attend regular meetings, internally and with the client.

The ideal candidate will have the following attributes:

*Proven experience in Client Project Manager/ Corporate Account Manager Role.

*Experience in tender writing and contract negotiation.

*Proven technical and operational knowledge of pharmacy industry would be highly advantageous.

*Excellent communication skills combined with strong interpersonal skills and the ability to build relationships.

*Experience in tender writing and contract negotiation is an advantage.

*Ability to promote the pharmacy division, project manage and coordinate internal resources.

*Proven technical and operational knowledge of stocktaking would be advantageous.

*Computer literacy and the ability to data-analyse to resolve technical queries.

*Hold clean full UK driving licence.

Benefits:

*Offering £28,000- £35,000 salary per annum including Bonus Potential.
*Company Car
*Mobile phone
*Laptop
*22 days holiday per year plus bank holidays

This is a permanent role and will be Monday- Friday 9:00am-17:00pm. However we are looking for a candidate with a degree of flexibility due to the nature of the role. This may involve some on call/ weekend work.
Adecco is an employment agency and is an equal opportunities employer.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.